Yes. The research keeps landing in the same place: telehealth rehab gets about the same results as in-person rehab for pain and function in low back pain.1
In one study, fewer people quit part way through. 16 in 100 dropped out of a digital program, against 34 in 100 seeing someone in person.2 In another, people living outside the major cities were 23% more likely to have back pain, and had the least access to help.3
What changes with telehealth is how easy it is to actually do the work, not the outcome.
| Traditional in-clinic care | Ageless Movement rehabilitation | |
|---|---|---|
| Can you get seen where you live? | Only if the right clinician practises near you | Yes, anywhere in Australia |
| How much travel is involved? | Every single session | None |
| Can you ask a question between sessions? | Usually not until the next appointment | Yes, messaging or a call in business hours, plus full app access |
| How often does your program change? | Whenever you next get in | As you progress, updated in the app |
| What happens if you flare up? | Book in and wait for the next available appointment | Tell us on the day and your program is adjusted straight away |
1. Exercise-based telerehabilitation in chronic low back pain, scoping review, 2024. 2. Cui et al, npj Digital Medicine, 2023. 3. Deloitte Access Economics analysis of AIHW data, National Rural Health Alliance. These are published findings on telerehabilitation and rural health generally, not results from this practice. Individual results vary.
Everyone starts with the initial consultation and pain report. From there you choose the rehab tier that suits how much support you want.
The fees below apply to everyone except DVA and WorkCover patients, who are covered under their own fee schedules at no out of pocket cost.
Medicare and private health rebates reduce these fees rather than cover them, so a gap applies. Under Medicare you currently get $63.40 back per session, for up to five sessions a calendar year, if your GP has assessed you as eligible.
| Cost | What it covers | |
|---|---|---|
| Initial consultation and pain report | $139 once off | 50 minute assessment, gait analysis, pain report, first exercise plan |
| Tier One | $109 per week | Weekly consultations, individualised programming, priority call access, full app |
| Tier Two | $69 per week | Fortnightly consultations, individualised programming, full app |
| Maintenance | $13.99 per week | Ongoing programming, messaging, full app, 10% off future consultations |
The consultation runs for 50 minutes and covers a full clinical audit of your injury history, lifestyle, gait and movement limitations.
Your exercise plan is built within 24 hours, so you start moving straight away. Your pain report follows within three to five business days, and then we walk through it together on a complimentary review call before your rehab properly begins.
The report is written for you, not for another clinician. Plain English, no jargon, and it covers:
One thing the report will never do is diagnose you. That is not our role as exercise physiologists. What it does is set out the limitations you presented with, what is most likely driving them, and how we are going to work on them.
It is a guided movement assessment. We work through your history first, then you are taken through movements, positions and loading on camera while your gait and control are assessed. Most of what a low back tells you comes from how it behaves when it is asked to move and hold load, and that is visible on video.
Hands-on treatment is not part of what we do. No massage, no manipulation, no dry needling. That is a deliberate choice rather than a limitation of telehealth. Exercise physiology works by rebuilding what your back can tolerate, and tolerance is built by loading it properly over time, not on a treatment table.
Not if you are paying for it yourself. You can book an initial consultation directly.
If you want to use a funding scheme, it depends on the scheme.
| Funding | What you need |
|---|---|
| Self-funded | Nothing. Book straight in. |
| Medicare | A GP Chronic Condition Management Plan referral, if eligible |
| Private health | Nothing from us. Check your level of cover with your insurer. |
| DVA | An appropriate referral from your GP |
| WorkCover | An approved claim |
Talk to your doctor, case manager or insurer, or get in touch and we will point you in the right direction.
In most cases, no. Scans are useful when there is a specific reason to look, and your GP or referring doctor is the one who decides that. For the great majority of low back pain, imaging does not change what the rehab needs to be.
If you already have imaging, bring it along and we will talk through what it does and does not mean for you.
No. Your program is built around what you already have, whether that is a full gym, a set of dumbbells in the shed, or nothing at all. If equipment would genuinely speed things up we will say so, but you will never be told to buy something to get started.
Most of what we use for corrective work has a household substitute that does the same job.
| What we often use | What works just as well at home |
|---|---|
| Foam roller | A couple of firm pillows or a rolled towel. We mostly use it for positioning, not for rolling. |
| Bench | A dining chair, a coffee table or the edge of the bed |
| Wall or door frame | You already have one |
| Resistance band | A long towel or a dressing gown belt |
It is subjective. How long the pain has been there, what caused it, what your work asks of your back and how consistently you can train all change the answer.
After your initial assessment we will have a much clearer picture and can talk you through what a realistic path looks like. From there your program is reviewed as you progress, because everyone moves through rehab at their own pace.
Tell us the day it happens. Flare ups are a normal part of rehab, not a sign it has failed. Your program gets adjusted straight away so you keep moving at a level your back can currently handle, instead of stopping entirely and losing the ground you have made.
No, and that is deliberate. Low back pain is all we do, which means the assessment, the programming and the education are built specifically for it rather than adapted from general practice.
Yes. The research keeps landing in the same place: telehealth rehab gets about the same results as in-person rehab for pain and function in low back pain.1
In one study, fewer people quit part way through. 16 in 100 dropped out of a digital program, against 34 in 100 seeing someone in person.2 In another, people living outside the major cities were 23% more likely to have back pain, and had the least access to help.3
What changes with telehealth is how easy it is to actually do the work, not the outcome.
1. Exercise-based telerehabilitation in chronic low back pain, scoping review, 2024. 2. Cui et al, npj Digital Medicine, 2023. 3. Deloitte Access Economics analysis of AIHW data, National Rural Health Alliance. These are published findings on telerehabilitation and rural health generally, not results from this practice. Individual results vary.
Everyone starts with the initial consultation and pain report. From there you choose the rehab tier that suits how much support you want.
The fees below apply to everyone except DVA and WorkCover patients, who are covered under their own fee schedules at no out of pocket cost.
Medicare and private health rebates reduce these fees rather than cover them, so a gap applies. Under Medicare you currently get $63.40 back per session, for up to five sessions a calendar year, if your GP has assessed you as eligible.
The consultation runs for 50 minutes and covers a full clinical audit of your injury history, lifestyle, gait and movement limitations.
Your exercise plan is built within 24 hours, so you start moving straight away. Your pain report follows within three to five business days, and then we walk through it together on a complimentary review call before your rehab properly begins.
The report is written for you, not for another clinician. Plain English, no jargon, and it covers:
One thing the report will never do is diagnose you. That is not our role as exercise physiologists. What it does is set out the limitations you presented with, what is most likely driving them, and how we are going to work on them.
It is a guided movement assessment. We work through your history first, then you are taken through movements, positions and loading on camera while your gait and control are assessed. Most of what a low back tells you comes from how it behaves when it is asked to move and hold load, and that is visible on video.
Hands-on treatment is not part of what we do. No massage, no manipulation, no dry needling. That is a deliberate choice rather than a limitation of telehealth. Exercise physiology works by rebuilding what your back can tolerate, and tolerance is built by loading it properly over time, not on a treatment table.
Not if you are paying for it yourself. You can book an initial consultation directly.
If you want to use a funding scheme, it depends on the scheme.
Talk to your doctor, case manager or insurer, or get in touch and we will point you in the right direction.
In most cases, no. Scans are useful when there is a specific reason to look, and your GP or referring doctor is the one who decides that. For the great majority of low back pain, imaging does not change what the rehab needs to be.
If you already have imaging, bring it along and we will talk through what it does and does not mean for you.
No. Your program is built around what you already have, whether that is a full gym, a set of dumbbells in the shed, or nothing at all. If equipment would genuinely speed things up we will say so, but you will never be told to buy something to get started.
Most of what we use for corrective work has a household substitute that does the same job.
It is subjective. How long the pain has been there, what caused it, what your work asks of your back and how consistently you can train all change the answer.
After your initial assessment we will have a much clearer picture and can talk you through what a realistic path looks like. From there your program is reviewed as you progress, because everyone moves through rehab at their own pace.
Tell us the day it happens. Flare ups are a normal part of rehab, not a sign it has failed. Your program gets adjusted straight away so you keep moving at a level your back can currently handle, instead of stopping entirely and losing the ground you have made.
No, and that is deliberate. Low back pain is all we do, which means the assessment, the programming and the education are built specifically for it rather than adapted from general practice.
Our rehab programs are accessible anywhere in Australia.
Book an appointment via the link below or contact us for more info.
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